Services

Technology is at the core of all that we do at GTKonnect. We find smart ways of marrying business processes and technology that will streamline business flow for every client. GTKonnect collaborates with certified compliance brokers, import managers, and international trade managers, working in retail, manufacturing, electronics, food/beverage, and other industries. A leader in global trade management, GTKonnect specializes in helping companies enhance supply chain visibility and compliance.

Our custom, state-of-the-art GTKonnect suite of global trade management software is designed to support the needs of self-filing importers/exporters and service providers to improve operational efficiencies through automation, integration, and collaboration. Flexible solutions; Base + Customization help customers to simplify the process of managing imports, exports, zone administration, classification security and trade agreements. In addition to software, we also provide managed services to support client’s needs.

Advanced Integration Services

Integration, Implementation, and PlanningEvery event has a beginning and end. When we think of integration, we picture two systems talking to each other, but it goes deeper than that. It involves business process mapping, defining who does what and when, and considers the impact of change management in the implementation plan. Our implementation planning maps the entire lifecycle using business process review, design, development, implementation, change management, and a continuous improvement plan. If there is a cost-effective way to share data, we strive to implement that process to reduce cost and minimize data entry errors.

Items for integration:

Infrastructure planning
System integration
Data Migration
Customized business logic and client level business rules

Event-based notifications
Training and change management plan
Support and communication
Feedback loop and continuous improvement

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Audit Process

You have decided to take the leap to get the right tools for your business. Tools should work to tell a story; what is working, what is not working and what needs attention. The audit process meets that need. During implementation, our experienced team will help set up the business rules that drive the audit process. We use the “keep it simple” methodology – don’t over complicate it – the audit process should quickly and visually identify failures and gaps so they can be responded to before they escalate into issues and problems.

Items for integration:

Infrastructure planning
System integration
Data Migration
Customized business logic and client level business rules

Event-based notifications
Training and change management plan
Support and communication
Feedback loop and continuous improvement

Customs Compliance Strategies

Globally, it is the responsibility of the Importer or Exporter to ensure they or their service provider does it right. As a service provider for compliance solutions, we can help navigate rules, laws, and changes when they occur. We believe that it is our responsibility to communicate and collaborate with you as a trusted partner ensuring that the tools are updated reflect those changes. Support may also include; training, modification of business rules and changes to the audit process.

We believe that one of our core strengths is relationships. While we interrupt the rules, and how to implement them from a technology standpoint, we rely on our partners (you) to make sure they make business sense.

Items for integration:

Import Compliance
Export Compliance
Document compliance

Implementation compliance
Regulatory Compliance
Compliance Training

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Drawback Assistance

Millions of dollars are left on the table every year in unclaimed duty drawback every year. Do you bring in material, pay duty and add it to your product and ship it back out of the country? You may qualify for duty drawback.

It sounds complicated. But with the proper toolsets and data flows, you can simplify the process. With our support team, we help collect import and export data, verify it against the bill of materials, build a calculated percentage (if needed) and then mash it all together to file the claim. The days of rekeying invoices and entries are over – reuse, automate, verify and submit.

Implementation and Planning

Integrating with an existing platform or a software tool can be complicated. Our staff is highly trained to make the implementation and integration as smooth as possible. Your account manager creates a thorough planning document and process flow in conjunction with the “in-house” program manager. This plan will guide the implementation and integration stages.

We follow the below data migration steps for implementation:

Identifying the data to be migrated
Determining the timing of data migration
Generating the data templates

Freezing the tools for data migration
Deciding on migration related setups
Deciding on data archiving

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Managed ISF Filing

We get this question – I want to bring my filings in-house but I don’t have the labor – can you help? We can help.

Our team can assist:

Collecting the ISF data
Filing the ISF transaction
Ensuring ISF acceptance and match
Communicating to downstream parties as necessary
You maintain control but outsource the work.

Tariff Classification

You have decided to modernize your management of classifications; now you need to get the work done. Let us help; we can take your data, load it, run it through the programs and give you the results. You don’t have to go out and get the help. We are here for you.

Our team can assist:

Evaluate existing Product/HTS association
Classify new products
Create a specialized database of the products with HTS

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Solicitation Management

FTA’s, CTPAT, Global Security, Social Compliance all have some upfront work to get your program started. Let our team help you begin the process, we help collect the data or questionnaire and get it loaded and then when you are ready we manage the solicitation process; launch the solicitations, manage follow-ups, validation of base information, passing anomalies to you for final review.

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What People Say

GTKonnect’s CTPAT module is a very user friendly system which makes it easier for us to manage our 200 plus supply chain partners and perform the 5 step risk assessment as per CTPAT program requirements. The staff is very supportive and responsive and always willing to help. EXCELLENT CUSTOMER SERVICE!

Phyliss L. Wigginton

Mitsui & Co. (USA) Inc.

“When we decided to take advantage by becoming an FTZ, we quickly got to software selection and compared GTKonnect FTZ against other leading providers. What we found in GTK was the willingness to work with our specific situation, the flexibility to accommodate our IT requirements and timelines for integration with our existing ERP and the excellent support to our team to help with a smooth go live, especially since we were completely new to this whole FTZ process. Their tool automates almost 100% leaving us just to intervene on an exception basis resulting in a smooth zone operation day in day out..”

Ehsan Argand

Director, Global Logistics & Customs Compliance - 5.11 Tactical

DFA has been associated with GTKonnect who has been our primary vendor for over two decades. After migrating from our legacy application, we have been using their global trade platform, including their modules to manage our Bonded Warehouses, ISF / Import, In Bonds and Foreign Trade Zone Operations.GTKonnect is a partner that supports our operations on a regular basis allowing us to meet all the complex compliance requirements from all governmental agencies such as CBP, FDA, Fish & Wild Life, etc. in providing our company with maximum efficiencies with all the data integrations utilized in our In-House POS System. Their web-based application provides our users ease of use, along with the flexibility to share data across modules. The GTK Team acutely understands our business requirements and the information needed to meet our ever-changing technology needs.They are always just one call away to meet any challenges or changing requirements. We are confident that we have a partner who understands our demands and delivers world-class solutions in order accommodate our changing business environment with excellence and superior results.

Agustin Delgado

Duty Free Americas, Inc.

GTKonnect enables us to perform C-TPAT 5 step risk assessment process on our extensive supply network. It’s a great tool to manage business partner relationships; the portal is user friendly, dynamic, and customized to suit our business. The support we get from the team is consistently fantastic; we very much consider GTKonnect the backbone of our supply chain security program.

Graham Impey

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“When we were faced with an upgrade to meet the Customs requirements for Automated Commercial Environment (ACE), we turned to the experts at GTKonnect. We upgraded to the product suite Exports, Trade Agreements, FTZ, Global Parts, and Imports.

Not only did they provide us with exceptional technical support during this upgrade, but the training and continued support has been superior to any other company. We look forward to future upgrades and a continued partnership with GTKonnect.”

Javier Garcia

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